We're Here to Help You Succeed Every Step of the Way
Have questions about our platform? Need support with your gym partnership? Our dedicated team is here to guide you to fitness success.
We respond within 4 hours. Guaranteed.
Choose Your Preferred Method
Whether you prefer instant messaging, detailed emails, or direct calls, we're available on all channels to provide the support you need.
Call Us Directly
Speak directly with our expert support team for immediate assistance with any questions or concerns.
Mon-Fri, 9AM-6PM GMT
Email Support
Send us a detailed message and get comprehensive responses from our knowledgeable support specialists.
Response within 4 hours
Live Chat
Get instant help through our 24/7 live chat system for quick questions and immediate assistance.
Available 24/7
Video Call
Schedule a video consultation
Help Center
Browse our knowledge base
Training
Get platform training sessions
Bug Report
Report technical issues
Send Us a Detailed Message
Fill out the form below with your inquiry and our expert team will respond within 4 hours with personalized assistance.
Why Contact Us?
Lightning Fast Response
Get personalized responses within 4 hours from our dedicated support specialists.
Expert Team
Connect with fitness industry experts who understand your unique needs and challenges.
Secure & Private
Your information is encrypted and handled with the highest security standards.
Follow-up Support
We don't just respond once - we follow up to ensure your issue is completely resolved.
Our Track Record
Quick Answers
Find instant answers to the most common questions about ClickGym's platform, booking process, and partnerships.
How do I book a gym session?
Simply search for gyms in your area, select your preferred time slot, and book instantly. You'll receive a confirmation email with all the details plus a QR code for easy check-in.
What if I need to cancel my booking?
You can cancel your booking up to 2 hours before your session time through your member dashboard or the mobile app. Full refunds are provided for timely cancellations.
How do I list my gym on ClickGym?
Visit our Partner with Us page to start your application. Our team will guide you through the entire setup process.
Is there a mobile app?
Yes! ClickGym is available as a Progressive Web App (PWA) that works seamlessly on all devices. You can install it directly from your browser for a native app experience.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely through Stripe with bank-level encryption and fraud protection.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help you succeed.