Privacy Policy

Your privacy is important to us. This policy explains how ClickGym collects, uses, and protects your personal information.

Last updated:

1. Overview

ClickGym ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness platform, mobile application, and website (collectively, the "Service"). Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, and phone number when you create an account
  • Payment information when you purchase gym passes
  • Location data to help you find nearby gyms
  • Profile information including fitness preferences and goals
  • Communications you send to us

2.2 Usage Information

We automatically collect information about how you use our Service, including your check-in history, gym visits, app usage patterns, and device information such as IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Process your transactions and manage your gym passes
  • Facilitate gym check-ins and access
  • Send you confirmations, updates, and customer support
  • Personalize your experience and recommend relevant gyms
  • Improve our Service and develop new features
  • Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Partner Gyms: We share necessary information to facilitate your gym visits
  • Service Providers: We work with third-party companies to provide payment processing, analytics, and customer support
  • Legal Requirements: We may disclose information if required by law or to protect our rights
  • Business Transfers: Information may be transferred in connection with a merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect usage information, remember your preferences, and provide personalized content. You can control cookie settings through your browser, though this may affect Service functionality.

8. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your account plus a reasonable period thereafter.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@clickgym.app

Address: ClickGym Ltd, 123 Fitness Street, London, UK EC1A 1BB

Phone: +44 20 1234 5678